How to use AI for professional training?

Do you take the time to offer training to your employees? In theory, professional training allows employees to acquire or strengthen skills to help them in their work and make them more productive. In practice, training is costly and sometimes difficult to fit into employees' schedules. The solution? Rely on artificial intelligence to offer tailor-made training adapted to the company's needs!

With this article, we will explore the concrete uses and benefits of AI within professional training, as well as for employees learning a foreign language at work.

Nowadays, AI is everywhere, whether in daily life via a cell phone, or at work in the tools we use to communicate and organize. Yes, artificial intelligence tools exist, but how can we leverage them to help employees?

Investing in generic training for employees often means risking that they learn basic information that doesn't concern their specific job position or, worse, that they already master. This is where AI can make all the difference by creating personalized training content according to the company's professional field, the specific needs of employees, available time, etc.

Using educational content generators like Notion AI, ChatGPT, or Jasper, it is possible to create tailor-made educational material for training. Better yet, to verify what employees have retained at the end of the training, AI can also create quizzes, summary sheets, or practical cases to consolidate learning.

Artificial intelligence can make training more effective and better adapted to each person, notably by analyzing their path, pace, weaknesses, etc. For example, in platforms like Moodle, 360Learning, or Talentsoft, AI can:

• Track the progress of each learner
• Identify weak points (like a poorly understood module, repeated absences)
• Automatically propose new content or exercises according to individual needs.

For example, if an employee follows cybersecurity training, the AI-powered platform can detect if they have difficulties with the "phishing" part. It will then be able to offer a targeted reinforcement module before testing their knowledge.

Furthermore, AI can also play the role of a "training assistant". For example, an AI chatbot can answer learners' questions in real-time, explain a misunderstood concept, or propose quizzes for practice.

Beyond its use in training, artificial intelligence is increasingly present in work tools. With the arrival of AI in the world of work, it is important for employees to learn how to use it properly and understand its limitations.

It is possible to organize workshops or training modules to learn how to use tools like ChatGPT, Notion AI, or Microsoft Copilot. These trainings can show how to automate certain tasks (e.g., create an automatic summary of a long text or generate a report) or how to write good "prompts," meaning how to properly formulate requests to get good results with these tools.

Being multilingual is an undeniable asset for companies. However, few dare to offer language training to develop their employees' skills. The reason? Learning a language in a corporate setting is often perceived as long, expensive, and complex. This is where artificial intelligence comes into play: it allows for faster, personalized, and flexible learning. In summary, AI provides a better return on investment.

When deciding to learn a language in a company, it is often for specific needs inherent to the organization one works for. Some people want to focus on professional English or business English to better communicate with international clients. For francization needs, some companies invest in French as a second language training. Finally, some companies request the implementation of Spanish courses to improve communication and workplace safety for their foreign workforce.

Moreover, knowing a second language is not always enough to be effective in the company, especially if one has only learned the basics. Some companies need courses specifically dedicated to customer service where employees learn to hold conversations on specific topics. Others need to work on negotiation techniques or the best way to present projects in meetings. It is also possible that companies focus on the written language, particularly to ensure their employees can write detailed emails.

Flexibility: Language learning cannot impact daily work in the company. It's difficult to block off an afternoon for several people to ensure they participate in a group course... Thanks to the SAPERE learning platform, employees can learn at their own pace, at any time of the day, whether from home or at work, during their lunch break. The learner can choose to do short sessions to maintain their level, or longer study sessions to go deeper.

Personalization: No more basic, copy-pasted courses! With artificial intelligence, companies can quickly personalize courses to adapt them to their employees' daily lives. Better yet, the content can be adapted to each learner's level and the specific position they hold.

Interactivity: Learning basic vocabulary and doing exercises designed for school will never help workers reach B2 or C1 level. For rapid and useful progress, it is important to practice in concrete situations. Here again, artificial intelligence becomes a major asset by offering personalized exercises according to the situations the learner encounters at work. Role-playing, listening comprehension of a client call, correcting errors in an email... Learning is interactive!

We have just seen how AI can meet three major needs of companies regarding language training. But concretely, how can artificial intelligence support HR and trainers during language learning at work?

Before starting language training, it is essential to know the precise level of the employees who will benefit from it. There's no question of relying on a feeling or an "intermediate" level, which could waste the learner's and the teacher's time at the beginning of online courses. In the worst case, it would take several sessions for the teacher to better understand the student's level.

To avoid this, automated level tests must be implemented with an AI trained to analyze the level of grammar, pronunciation, and known vocabulary.

As mentioned earlier, a language course in a company is more effective if the course content is adapted to the employee and their professional field. In addition to improving motivation, personalized courses allow for faster progress and sustainable learning.

Thanks to artificial intelligence, SAPERE offers:

• Exercises adapted to the profession (e.g., technician, HR, accountant, salesperson).
• Precise vocabulary lists focused on the professional lexical field.
• Realistic role-playing, with personalized scenarios (e.g., negotiation, client call).

Ideally, to work on oral expression and be sure that someone points out potential errors, it's best to regularly chat with a teacher. This is precisely the goal of Global Lingua, which offers private online courses based on conversation. However, between two courses, it is practical to be able to initiate conversation on your own, especially thanks to AI tools.

Thanks to artificial intelligence, it is now possible to chat in writing or orally with chatbots (most often in English or French) or even imagine interactive scenarios like "ordering at a restaurant," "asking for directions"...

Better yet, some conversational agents offer immediate feedback and correction on fluency and intonation. Tools like Grammarly and LanguageTool come to mind, which help improve writing or suggest reformulations (for politeness, clarity, and conciseness).

Before starting language training with AI, it is important to know what you want to achieve. Do you want employees to reach level A2 (beginner), B1 (intermediate), or B2 (independent)? Is it about starting from scratch with beginners or improving specific language skills, like speaking? Sometimes, these levels depend on the needs of each position.

For the AI to be as specific as possible, it is good to specify the contexts in which the language will be used, whether for writing professional emails, making phone calls, or speaking during meetings or presentations. These elements help choose the right tools and content.

For learning to be effective, you need to use adapted tools and services aligned with the company's objectives.

Platforms with integrated artificial intelligence, like SAPERE, allow you to:

• track learners' progress,
• propose personalized exercises,
• send reminders for regular practice.

Services like Global Lingua, Gymglish, or Duolingo offer:

• short and interactive lessons,
• content adapted to everyone's level,
• a motivating experience thanks to AI that automatically adjusts exercises.

To encourage regular practice, it is useful to integrate AI into the tools employees already use at work.

For example, in Outlook or Gmail, AI can propose corrections or reformulation suggestions in English or French. Similarly, in Google Docs or Slack, it can help formulate sentences better or translate expressions. This makes training more natural, as employees can learn while working.

The support of human resources and managers is essential when deciding to use AI in company training, especially for language training. They can:

• track employee progress via dashboards,
• encourage regular use of tools,
• recognize efforts made, for example with digital badges or internal certificates.

This reinforces employee motivation and trust in the tools used. It also shows that the training is recognized and has been thought out by the company.

Warning, artificial intelligence is an excellent tool, but it is not perfect. Language learning can be complex and require the skills of experts such as qualified language teachers. During AI-driven training, it is therefore important to:

• verify generated content, as some suggestions may be awkward or inaccurate,
• encourage critical thinking by remembering that AI can help, but it does not replace human reflection,
• promote autonomy: learners must learn to use AI as an assistant, not as a crutch.

In conclusion, since AI enables faster, more relevant, and more engaging language learning in companies, it would be a shame to do without it. However, remember that AI, AI tools, or learning platforms are there to complement the trainer's role and help offer contextualized learning, without replacing them.

Which AI to use for learning a language in a company?

The SAPERE platform which offers course material and personalized exercises according to the company's professional field, ChatGPT to practice conversation, Global Lingua to interact with qualified teachers accustomed to using AI...

How does AI help learn a language?

It personalizes content, offers real-time corrections, and simulates professional conversations. This allows for faster and more sustainable learning.

How to use AI to learn a language?

AI can be an ideal complement to online courses, notably by personalizing content, allowing oral practice with chatbots, and even automatically analyzing errors.

Does AI replace language courses?

No, it complements them by reinforcing practice between sessions and adapting content to the professional context.